Shipping policy

Welcome to Prestige! Below, you’ll find details about our shipping process to ensure a smooth shopping experience.

Processing Time

  • Orders are typically processed within 7-9 days of purchase.
  • Orders placed on weekends or holidays will begin processing the next business day.

Shipping Rates

  • Domestic Shipping (Within the United States of America):

    • Standard Shipping: $7
    • Express Shipping: $20

  • International Shipping:

    • Rates vary depending on location and shipping method selected at checkout.
    • Customs and duties may apply and are the responsibility of the customer.

Estimated Delivery Times

  • Domestic:

    • Standard Shipping: 12-16 days
    • Express Shipping: 8-12 days

  • International:

    • Delivery times depend on the destination and carrier but generally range between 12-16 days.

Order Tracking

  • Once your order ships, you’ll receive a confirmation email with a tracking number.
  • You can track your order [directly on our website/through the carrier’s website].

Shipping Restrictions

  • Some items may be restricted from international shipping due to local regulations.

Customs, Duties, and Taxes

  • For international orders, customs fees, import duties, and taxes are the customer’s responsibility and are not included in the shipping cost.
  • We recommend checking with your local customs office for detailed information on these charges.

Delays and Issues

  • Delivery times are estimates and may vary due to unforeseen circumstances like weather, customs processing, or carrier delays.
  • If your package is delayed or lost, please contact us at prestigehmd@gmail.com, and we’ll assist you.

Changes to Shipping Address

  • Shipping addresses can be modified within 2 hours of placing the order. After that, changes may not be possible.

Contact Us

If you have any questions about shipping, please email us at prestigehmd@gmail.com or use our contact form.

Thank you for shopping with us!